Frequently Asked Questions
If you did not find the answer to your question below, please get in touch
Effective Crisis Response
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Remember, the crisis is a short-term event, and you will not feel like this forever.
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You don’t want to worsen it by hurtful or ineffective communication and actions towards your partner or yourself.
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You may not have much control over the current relationship situation; however, you still have control over yourself, your behaviour and your actions.
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Your brain is in a heightened emotional state, and you can’t think straight. Not a time for decision-making.
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You can improve your well-being by breathing, exercising, being in nature and connecting with friends or family.
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If you feel at risk of harm from your partner, leave to a safe place if that’s possible, engage Shine for assistance with domestic violence (0508 744 633) or call the Police (111) if in immediate danger (push 55 if you can’t speak).
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If you are experiencing suicidal thoughts, seek professional help NOW
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Lifeline –
0800 543 354 (0800 LIFELINE)
or free text 4357 (HELP)
Suicide Crisis Helpline –
0508 828 865 (0508 TAUTOKO)
Please note that I am not able to provide crisis service and support.
If your situation is very stressful, I will do my best to offer you the earliest appointment available, usually within a few days.
Signs that you should be concerned and consider couples counselling
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You keep having the same fight - over, and over again;
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You lost connection to your partner and you get more emotional support outside of your relationship than in it;
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You and your partner have experienced major rupture or transition in your relationship
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Your partner asks for couples counselling - your partner is communicating a desire to understand, connect and repair;
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You aren’t the partner you want to be – you don’t play in accordance to your values and priorities
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You are coping with an issue that might be affecting your relationship (such as mental health or substance use);
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You’re unhappy with your sex life – loss of desire or lack of intimacy;
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You feel stagnant or stuck familiar patterns
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You have problems communicating with each other - talking with each other has become difficult or extremely negative;
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Negative outbursts are frequent, and one or both of you has displayed out-of-control behaviour that is harmful.
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You considering to leave your relationship but don’t know how – or if I really should.
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You seem to be avoiding conversations about any difficult issues / topics
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You feel you lost yourself in this relationship and you don’t know who you are anymore
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You started a new relationship or preparing for a marriage and want to maximize your opportunity to build loving, fulfilling and lasting relationship
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I love my partner but I don’t know how to overcome the anger and resentment I feel for him
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Do you want to learn how to hold two competing ideas and still be able to love each other?
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Are you sick of blaming and fighting? Do you want to become who you aspire to be?
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Are you in limbo of not separating and not committing?